QUALITY & DELIVERY
Rohi understands the importance of meeting our clients’ needs and the expectations. Our primary objective is to deliver all services in compliance with client and contract expectations, whilst achieving a high standard of quality and
maintaining schedule and cost targets. At the forefront of our quality systems is our ISO 9001 commitment and Quality Management System. We are committed to work in accordance with ISO standards, while ensuring our quality processes are suitable for the services and products we provide.
Rohi strives to:
Achieve 100% customer satisfaction through the delivery of quality service delivery, in a timely, cost efficiency and zero incidents; and Educate and train our people in order to continually improve their skills, awareness and knowledge of quality issues and practices.
Feedback from each audit is actively shared throughout our business to understand key learnings and put in place actions to drive future improvements, with the ultimate goal of exceeding our client’s quality and overall operational expectations.